Welcome. This is a dedicated area that describes many services that are commissioned with external partners in Manchester to support older and disabled people and improve outcomes. We hope you find it useful.
What is commissioning in MLCO
Commissioning is the process by which health and care services are planned, purchased and monitored.
Adult Social Care Commissioning in Manchester
We are a commissioning organisation, working with external partners and the Voluntary, Community and Social Enterprise Sector (VCSE). Commissioning can result in value for money, meaning that the public purse aims to procure services that are high quality, economical and effective, delivering the best outcomes for citizens.
How to use this A-Z of commissioning
Commissioners across different lead responsibility areas e.g., older people, learning disability, physical disability, mental health and homelessness will be populating this portal with a range of externally commissioned services, including the VCSE. This will take several months to build up the A-Z.
Identifying gaps in commissioning activity
Through the Better Outcomes, Better Lives transformation programme and the Strength-Based Approaches, it is likely that there is likely to be a need to commission new and innovative services in the future. In order to identify where there are gaps in commissioning, Assessors need to understand what services are already in place. If you didn’t find what you were looking for please complete the form at the bottom of this page.
Commissioning A – Z
A
Service provider:
Gaddum Advocacy.
Target cohort:
Qualifying citizens subject to Care Act, Mental Capacity Act or Mental Health Act interventions.
Brief description:
The Manchester Advocacy Hub provides a single gateway to statutory independent advocacy support and representation for qualifying citizens subject to Care Act or Mental Capacity Act process or specific Mental Health Act statutory orders.
Associated documents:
This information is to follow.
How to make a referral:
Referral is via professionals only, utilising the appropriate pro-forma.
Referral advice, easy-read guides and referral forms can be downloaded via the Manchester Advocacy Hub website.
Service provider:
Age UK Manchester, 20 St Ann’s Square, Manchester, M2 7HG
Target cohort:
Over 55s requiring specialist day support.
Brief description:
Day care service available across the city providing stimulating activities (one to one and group), nutritional refreshments and door-to-door transport.
How to make a referral:
See information on the AGE UK Manchester webpage.
D
Service provider:
Marion Lauder Carer Home, Wythenshawe
Target cohort:
People with a Dementia diagnosis or confirmed cognitive impairment
Brief description:
10 respite and assessment beds on a block contract dedicated for people with a dementia diagnosis to receive a short break. This is to support family carers. Citizens must be known to ASC or GMMH Later Life Service.
How to make a referral:
Contact Marion Lauder to arrange admissions. Activity information on attendees will be shared with commissioners. See the Care Concepts website.
Service provider:
Alzhemers Society and Manchester Carers Forum
Target cohort:
Adults living with Dementia, Carers and family
Brief description:
Practical support, information, advice, Peer support and a volunteer service. Access to services via each orgs website and telephone.
Associated documents:
Web based info on each orgs website.
How to make a referral:
Info, email address and telephone contact details available on help and support Manchester.
E
H
Service provider:
Housing providers of older people’s accommodation – sheltered housing and extra care schemes.
Brief description:
Housing Related Support Grant payments are made to providers of both sheltered housing and extra care to ensure that older people have a viable housing option as they age in their local communities, and that they can stay independent for as long as possible in suitable housing options. Retirement housing provides ideal one-level access, often with on-site support, access to assistive technology and space to meet fellow residents and enjoy social activities.
Associated documents:
This information is to follow.
How to make a referral:
For more detailed information regarding the Older People’s Housing Related Support Grant, please contact Yasmin Rothwell – [email protected]
Service provider:
The service was created by Manchester Move in partnership with the health services, Manchester City Council and housing providers.
Target cohort:
HOOP clients are aged 50+ and the service focuses on referrals from health and social care professionals who are working with complex cases. If you feel that your patient or client’s housing situation has had or will have a detrimental impact on their wellbeing, please get in touch. It doesn’t matter what their current tenure is – from home owners and tenants to homeless people and those living with family or friends, HOOP can help.
Brief description:
If you have a patient or client whose home has become unsuitable for their wellbeing, or may become so in the near future, HOOP can help.
The Housing Options for Older People (HOOP) service works to provide a better home for those whose welfare may be jeopardised by where they currently live.
They can help with: giving practical advice, assisting people to find the right accommodation.
As of early 2018, HOOP has helped 161 people move into a home that better meets their needs since launching in north Manchester in 2015. It’s estimated to have saved health and social care services £1.7million so far.
The service helps to fill a gap in maintaining the wellbeing of an ageing population. With limited appropriate housing and advice available, HOOP gives expert guidance to help older people make informed decisions about their housing and support. Sometimes that can mean moving home; other times it can mean staying put or making adaptations to improve their existing property. The service helps people with a wide range of issues such as:
- health problems that necessitate more suitable accommodation;
- hospital discharges;
- planning for the future;
- moving closer to family;
- advocacy needs;
- family/carer breakdown;
- landlord issues.
Associated documents:
How to make a referral:
South Manchester:
Housing & Care Options Adviser at Southway Housing Trust, Jackie Duncan
0161 448 4369 / 07860 855377
[email protected]
Central Manchester:
Housing & Care Options Adviser at MSV Housing, Margaret McCann
07793257157
[email protected]
North Manchester:
Frances McDermott, Northwards Housing
0161 720 5805 / 07595651430
[email protected]
N
Target cohort:
For people aged 55+ or 50+.
Brief description:
For people who require a period of up to six to eight weeks’ transitional housing with different levels of support. The person must be resident in Manchester and registered with a GP; have an allocated key worker and a clear exit plan. They must also meet one or more of the following: at risk of admission or readmission to hospital or carer breakdown; unable to use the stairs in their own home at the moment; need a bit more support than they would get at home for a short period; waiting for major adaptations to be fitted at home; housing needs have changed and need to find more appropriate accommodation in the long term; cannot live at home at the moment because of a domestic housing emergency; is medically stable and able to be supported by community services and a GP; still considered unable to return to their home at this stage, or are a Delayed Transfer of Care in hospital; have completed all acute diagnostics and investigations; have no, or minimal, cognition issues and are safe to transfer to the apartment.
Associated documents:
How to make a referral:
Referrals will be accepted from health, social care and housing professionals.
Referrers need to complete all the documents included in the referral pack (see Neighbourhood Apartments in Manchester: Referral Documentation and Guidance) and return to the Neighbourhood Apartment Co-ordinators.
P
Service provider:
Breakthrough UK
Target cohort:
Support to Social Care on disability policy and approach. Leading work on the Our Manchester Disability Plan
Brief description:
Advice and information around disability policy and research., including Personalisation, the Social Model of Disability and the Our Manchester Disability Plan.
Associated documents:
Web based info.
How to make a referral:
Telephone 01612343950 or email [email protected]
Suggestion Form
Thanks for your feedback!
