Commissioners have been working with local voluntary carers organisations and the Greater Manchester Exemplar Model for Carers to implement a new service for carers in Manchester.  Carers Manchester has been set up as an umbrella term to describe a new pathway that carers can access, regardless of whether they are known to statutory services.

The new pathway supports carers to:

  • receive timely information, advice and support through Carers Manchester Contact Point – the helpline for carers;
  • access ongoing, longer term support through a new carers locality partnership.  The new Carers Manchester North / Central / South Partnerships will work with Integrated Neighbourhood Teams to reach carers earlier and provide support such as respite / short breaks, emotional support and practical help;
  • take advantage of a formal statutory carers assessment, where requested, or where the carer appears to meet the eligibility threshold.  Our Carers Team are fully involved in all the Carers Manchester services and are working closely with the Contact Point to seamlessly send referrals and join up the support for carers.

There are an estimated 60,000 carers in Manchester so the pathway will help more carers access support, training and help when they need it, and hopefully prevent carer crisis and breakdown.

What do I need to do?

Please share the details of Carers Manchester Contact Point with any carers you meet as part of your assessment work.  We can sign carers up to receive a fortnightly newsletter and join the carers database.  There are more developments to follow… watch this space.

Lead Commissioner: Zoe Robertson, Strategic Lead – zoe.robertson@manchester.gov.uk

Commissioning Specialist: Paul Furley – paul.furley@manchester.gov.uk

Do you want to find out more about the new carers pathway? Email paul.furley@manchester.gov.uk to book a roadshow with commissioners and Carers Manchester staff.